"My daughter recommended Dr. Higginbotham to me after moving here a few months ago. She was absolutely wonderful and solved all the issues I had previously had with my hearing aids. "
Mike Carlander
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Virtual Consultations for Tinnitus

A virtual consultation is an opportunity to talk with one of our audiologists about your tinnitus by secure video, from home or wherever suits you. It is a conversation rather than an appointment for testing or treatment. We listen to what you are experiencing, answer the questions you have, and explain the options available so you can decide how you would like to proceed.

Our virtual consultations are straightforward to join and easy to follow. Here is what to expect when you schedule one with us:

  1. Scheduling and Intake: You choose an appointment time and complete a short questionnaire beforehand. This covers your tinnitus history and how the sound is affecting you, so your audiologist can review it before the call begins.
  2. Joining the Appointment: We send a private link by email. At your appointment time, you open it on a computer, tablet, or smartphone. There is nothing to purchase or install, and we can help you set it up by phone beforehand.
  3. Describing Your Tinnitus: Your audiologist will ask what the sound is like, when you first noticed it, whether it affects one ear or both, and how it changes across the day. These details matter, and they help direct the assessment that follows.
  4. Understanding What May Be Contributing: We talk through your general health, any noise exposure, medications you take, and whether you have difficulty following conversations. Tinnitus often accompanies hearing loss, and identifying possible factors early helps shape a sensible plan.
  5. Explaining Your Options: We outline the approaches used for tinnitus, including Tinnitus Retraining Therapy, sound-based options such as Lenire, and digital therapeutics. You finish the call understanding what each one involves and what an in-office assessment would cover.

Many people living with tinnitus have been told there is nothing to be done about it. A virtual consultation is a low-commitment way to find out otherwise. You can ask the questions you have been carrying, and get a clear explanation of what is happening in your hearing system and why the sound is there.

A consultation is a starting point rather than a substitute for assessment. Tinnitus care begins with a diagnostic hearing evaluation and an examination of your ears in our office, and any treatment we go on to recommend is carried out in person. What the virtual appointment does is make sure that when you come in, we already understand your situation and can use that time well.

This may suit you if you live some distance from Boerne, if your schedule makes weekday visits difficult, or if you would like to understand your options before booking a full evaluation. It is also a reasonable way to seek a second opinion, particularly if you have been given advice elsewhere that you would like to talk through with someone.

Every virtual consultation at Boerne Hearing & Tinnitus is with a Doctor of Audiology. We are locally owned and operated, and tinnitus care is a central part of what we do rather than a small corner of it.

You do not need to be comfortable with technology to use this service. Our team can call ahead to test your connection and walk you through joining. If the video will not cooperate on the day, we can carry on by phone.

If tinnitus is affecting your sleep, your concentration, or your quality of life, a virtual consultation is an easy place to begin. There is no obligation to go further, and you will finish the call with a clearer picture of what is happening and what can be done about it. Call Boerne Hearing & Tinnitus at 830-755-4327 to arrange a virtual tinnitus consultation.

Contact Boerne Hearing & Tinnitus

We're here to help you on your journey to better hearing. Whether you have questions about our services, want to schedule an appointment, or need advice on hearing aids or tinnitus, don't hesitate to reach out. Contact us today to take the first step towards improved hearing and quality of life.

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830-755-4327

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Office Address

28715 I-10, Boerne,
TX 78006, United States

Opening Hours

Monday - Thursday: 9:00AM - 5:00PM
Friday: 9:00AM - 2:00PM