Virtual Consultations for Tinnitus
There are two ways to talk with one of our audiologists about your tinnitus before you ever set foot in the office. Both are conversations rather than appointments for testing or treatment. We listen to what you are experiencing, answer the questions you have, and explain the options available so you can decide how you would like to proceed.
TinnitusCare Guidance Call
A complimentary 15-minute phone call with an audiologist.
Suited to you if you are deciding whether a full evaluation is worth booking and want to review your options first. We will talk through what you are hearing, what tends to cause it, and what an in-office assessment would involve. There is no charge and no obligation to go further.
Virtual Tinnitus Consultation
A scheduled appointment by secure video, or by phone if you prefer.
Suited to you if you want a fuller conversation before committing to an in-office visit. It covers your tinnitus history, the factors that may be contributing, and a detailed explanation of the treatment approaches we offer. Video is never a requirement, and we are happy to hold the whole appointment by phone if that is easier.
What Happens During a Virtual Consultation
Our virtual consultations are straightforward to join and easy to follow. Here is what to expect when you schedule one with us:
- Scheduling and Intake: You choose an appointment time and complete a short questionnaire beforehand. This covers your tinnitus history and how the sound is affecting you, so your audiologist can review it before the call begins.
- Joining the Appointment: We send a private link by email. At your appointment time, you open it on a computer, tablet, or smartphone. There is nothing to purchase or install, and we can help you set it up by phone beforehand.
- Describing Your Tinnitus: Your audiologist will ask what the sound is like, when you first noticed it, whether it affects one ear or both, and how it changes across the day. These details matter, and they help direct the assessment that follows.
- Understanding What May Be Contributing: We talk through your general health, any noise exposure, medications you take, and whether you have difficulty following conversations. Tinnitus often accompanies hearing loss, and identifying possible factors early helps shape a sensible plan.
- Explaining Your Options: We outline the approaches used for tinnitus, including Tinnitus Retraining Therapy, sound-based options such as Lenire, and digital therapeutics. You finish the call understanding what each one involves and what an in-office assessment would cover.
Many people living with tinnitus have been told there is nothing to be done about it. Talking with us first is a low-commitment way to find out otherwise. You can ask the questions you have been carrying, and get a clear explanation of what is happening in your hearing system and why the sound is there.
A conversation is a starting point rather than a substitute for assessment. Tinnitus care begins with a diagnostic hearing evaluation and an examination of your ears in our office, and any treatment we go on to recommend is carried out in person. What these appointments do is make sure that when you come in, we already understand your situation and can use that time well.
This may suit you if you live some distance from Boerne, if your schedule makes weekday visits difficult, or if you would like to understand your options before booking a full evaluation. It is also a reasonable way to seek a second opinion, particularly if you have been given advice elsewhere that you would like to talk through with someone.
Every consultation at Boerne Hearing & Tinnitus, whether it is a 15-minute guidance call or a full virtual appointment, is with a Doctor of Audiology. We are locally owned and operated, and tinnitus care is a central part of what we do rather than a small corner of it.
You do not need to be comfortable with technology to use this service. Our team can call ahead to test your connection and walk you through joining. If video is not something you want to deal with, we can hold the whole appointment by phone, and if the video will not cooperate on the day, we will simply carry on by phone instead.
If tinnitus is affecting your sleep, your concentration, or your quality of life, a phone or video consultation is an easy place to begin. There is no obligation to go further, and you will finish the call with a clearer picture of what is happening and what can be done about it. Call Boerne Hearing & Tinnitus at 830-755-4327 to arrange a complimentary TinnitusCare Guidance Call or a full virtual tinnitus consultation.
